Australian Orders
We offer free standard shipping within Australia on all orders over $400 AUD. If you are in Melbourne, Australia we also have a free click and collect option at the checkout.
| Shipping |
Cost |
Estimated Time |
|
Orders over $400 AUD
|
FREE
|
2 - 8 business days
|
|
Orders under $400 AUD
|
$10 AUD
|
2 - 8 business days
|
|
Express Shipping
|
$15 AUD
|
1 - 2 business days
|
|
Click & Collect (Melbourne only)
|
FREE
|
1 - 2 hours |
International Orders
We offer complimentary standard shipping on all international orders outside of Australia.
For customers outside USA: Duties and taxes may apply and are payable upon delivery. We recommend checking with your local customs authority, as all shipments are sent duty unpaid.
For USA customers: The current 10% tariffs are included in the product price. In the event of a return, the tariff portion is not refundable. Please note that Banded Together may update pricing as import regulations change.
| Shipping |
Cost |
Estimated Time |
|
Standard Shipping
|
FREE
|
4 - 12 business days (approx)
|
| Express Shipping (excluding USA) |
$45 AUD |
3 - 4 business days |
Order Tracking
We will provide a tracking number via email after your order has been despatched.
Preorder Shipping Procedure
We provide an approximate delivery week for pre-orders. Please note that this is an indication only and whilst we aim to deliver on schedule we are not responsible or liable for any delays that may occur. We accept no fault or liability for any losses you may incur due to a delay.
If you have any further questions regarding shipping, please contact hello@banded-together.com
Returns & Exchanges
Please note that items purchased in our clearance sales such as Midseason Sale, Holiday Sale, End of Season, EOFY, Warehouse Sale, Flash Sales, Black Friday and the Boxing Day Sale are final sale and cannot be returned or exchanged.
If you’re not completely happy with your order, full price online purchases made via credit card can be exchanged or refunded within 10 days provided the item(s) is unused and the garment tag or packaging is intact. Item(s) that are not in original condition will not be accepted. All earring purchases are final for hygienic reasons.
For USA customers: Please note that the tariff portion of your order is not refundable in the case of a return for a refund. You may refer to our Terms and Conditions for more information.
Learn more about returns
